Shipment terms and conditions

All our products are shipped from Bali, Indonesia.

1. Shipping our paintings

In order to guarantee short delivery times, all our paintings are shipped by air, using DHL.

All our paintings whose length or width is more than 39,37 inches are delivered rolled, in a reinforced, rigid cylinder.

If you wish to be advised on how to tighten the canvas, please feel free to contact us using the form provided in the « Contact » section of our website  www.my-obe.com.

All our paintings, whose length and width are up to 100 cm, are delivered tightened, in reinforced packaging, which guarantees that they remain in perfect condition.

2. Shipping our sculptures

Due to their weight and size, our sculptures are shipped by boat and then transported to the desired delivery location by one of our carriers.

All our sculptures are carefully packed, protected and delivered to you in a reinforced wooden box.

In order to propose the most competitive transport cost, the price of each work is delivered to your address (ground floor).

If you wish to benefit from specific services such as:

– delivery to floors where there is no lift

– the sculpture does not fit into the lift due to its size,

– return of the packaging,

We kindly ask you to contact us using the form provided for this purpose in the « Contact » section of our website www.my-obe.com in order to agree on a specific solution.

We advise you to check that the height and width of the access doors allow you to install the work where you want. In fact, if delivery proves impossible, your work will have to be sent back to us and you will have to bear all the costs.

3. Shipping MY O’BE Case

The delivery of the My O’BE Case is carried out by our DHL transport within 4 to 5 working days, from the date of shipment of your orderl. The deliveries for this product are available, for the moment, only in metropolitan France, Corsica and Monaco.  Orders that do not meet this geographical condition will not be considered.